home page
     
iso 9002
company ice cream pastry the ice cream culture dedicated to the new ice cream makers news&events on line assistance newsletter
 
   
  since 1860 our story
   
  Pernigotti in the world
   
quality and certifications
   
  contact us
Pernigotti obtained the certificate Vision 2000.
This means that Pernigotti completely fulfils the regulation UNI EN ISO 9001:2000.
According to this regulation our Quality System is managed by a director and 7 employees, in charge of: check of supplied materials, semi-finished products, end-products and production processes; check of the weights during the production phase; research and development of new products, in co-operation with the Marketing dept. and the Managing Direction; packaging development; lettering; definition of the product components list; environmental monitoring.

This regulation aims the achievement of high quality standards, particularly referred to the customer care:

. improvement in answering the claims rapidly and precisely.
. satisfaction of customers, employers and suppliers of our society.

The satisfaction of our customer is our main aim not only in the production phase, but also (and even more) in the post selling phase, when the customers should be assisted and supported.

To grant the complete fulfil of the regulation our company is periodically controlled by external technicians.

 
 
PERNIGOTTI S.p.A  V.le della Rimembranza, 100 - 15067 Novi Ligure (AL) Tel.: (+39) 0143 7791 Fax: (+39) 0143 77 9717 info@pernigottigelateria.it    credits